Q1: How about your product quality?

•High‑grade raw materials, strict in‑process quality control. 100% QC inspection before shipment. Full traceability from raw material to finished massage & gua‑sha tools.

Q2: What’s your MOQ?

•Stock items: Low MOQ for trial orders.
•Custom/OEM‑ODM: MOQ varies with your requirements, contact us for details.

Q3: What is the lead time?

• Stock: Ship out within 1‑3 working days after payment.
• Custom orders: 15‑25 working‑day production time, depends on order quantity & customization.

Q4: Do you support customization & OEM / ODM?

• Yes. Custom size, logo engraving, packaging and new‑item development are available.
•We share new‑style updates for our loyal long‑term customers. Both stock and custom sizes are offered.

Q5: Can I get competitive factory price?

•We are direct manufacturer. Good quality with factory‑direct competitive price. Please send your quantity & requirements for quotation.

Q6: What is your after‑sales service?

• For quality issues on our side, return shipping cost will be on us. Please provide defect photos/videos within 7 days after receipt. We aim for your 100% satisfaction.

Q7: I have other questions.

• Feel free to contact us for any questions about price, products, lead‑time or customization. We will reply promptly.